Returns & Exchanges Policy

STALEKS is committed to providing high-quality professional beauty tools, but if you are not satisfied with your purchase, you may return eligible items within 14 days of receipt. Please ensure that all instruments remain in their original, unopened sterile packaging to qualify for a refund due to hygiene and safety regulations.

1

Initiate Your Request

Contact our customer support team via email with your order number and photos of the items you wish to return.

2

Verification and Approval

Our quality control team will review your request to ensure the tools meet our hygiene standards for resale.

3

Secure Packaging

Pack the items securely in their original box to prevent damage during transit and include your return authorization slip.

4

Receive Your Refund

Once we receive and inspect the returned tools, your refund will be processed to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing